Privacy Policy
Last updated: January 15, 2025
What Information We Collect
Look, we get it - nobody likes reading privacy policies. But since we're handling your financial info, we want to be totally upfront about what we collect and why.
Personal Information
When you sign up for Raxevon, we collect basic stuff like your name, email address, and whatever payment info you decide to connect. We also track your expenses and spending patterns - that's literally the whole point of our service.
Technical Information
We collect some technical data to make sure everything works smoothly - things like your IP address, browser type, and how you use our app. Nothing creepy, just the standard stuff that helps us fix bugs and improve features.
How We Use Your Information
We use your data to provide our expense tracking service. Pretty straightforward, right? Here's the breakdown:
- Track and categorize your expenses automatically
- Generate your budget reports and financial insights
- Send you alerts about spending limits and goals
- Improve our service based on how people actually use it
- Handle customer support when you need help
We don't sell your personal information to advertisers or spam companies. That's not our business model and frankly, it's kind of gross.
Data Security
Your financial data is encrypted using industry-standard security measures. We use the same level of encryption that banks use, because we take this stuff seriously.
Our servers are hosted with reputable cloud providers who have their own security certifications. We regularly update our security practices and run vulnerability tests to make sure everything stays locked down tight.
Third-Party Services
Sometimes we work with other companies to provide our service:
- Payment processors: We use secure payment processors to handle subscription payments
- Analytics: We use analytics tools to understand how people use our app
- Customer support: We might use third-party tools to provide better customer service
These companies only get access to the specific information they need to do their job, and they're contractually required to protect your data.
Your Rights
You have control over your personal information. Here's what you can do:
- Access: Request a copy of all the personal data we have about you
- Correction: Update or correct any inaccurate information
- Deletion: Ask us to delete your account and personal information
- Export: Download your data in a portable format
Cookies and Tracking
We use cookies to keep you logged in and remember your preferences. Most of these are essential for the service to work properly.
We also use some analytics cookies to understand how people use our site, but you can opt out of these if you want. Check out our Cookie Policy for more details.
Changes to This Policy
We might update this privacy policy occasionally as our service evolves. When we do, we'll post the new version here and send you an email if the changes are significant.
We recommend checking this page every now and then, especially if you're the type who actually reads privacy policies.
Contact Us
Got questions about this privacy policy or how we handle your data? We're here to help:
- Address: 110 Peckham Rd, London SE5 8PS, UK
- Phone: +44 7897 232232
We try to respond to privacy-related questions within 48 hours, but sometimes it takes a bit longer if it's a complex issue.